Services
Internal & External Sales
We have designated logistics manager appointed for visiting the electrical retailers. Their role encompasses:
- Sales
- Service
- Warranties
- Maintenance of stock levels
- New Product Information
- Strategic Planning
Call Roster
An example of our current call roster is as follows:
| Destination | Frequence |
| Darwin | Weekly |
| Katherine | Four weekly |
| Tennant Creek | Six weekly |
| Alice Springs | Six weekly |
Kununurra in the north west of Western Australia can potentially be included in our coverage depending on demand.
Telephone Support
At any given time, four people attend telephone sales within the office co-ordinating sales, delivery, plus stock inward and outward movement.
Ongoing Product Awareness & Support
Jewell Distributors attends retailer sale weekends and outside promotions as part of our ongoing commitment and responsibility to our Principals. We ensure that customers are aware of the best products at the best prices in a timely fashion to ensure good penetration within the market.
Service & Warranty
This is an area we treat with a great deal of importance, ensuring both the retailer and the end user are satisfied with the attendance to any claim that arises. We visit service agents and clients to ensure any problems are rectified in a timely and efficient manner.